FAQ

When can I expect my order?

I do my best to ship products as quickly as possible without jeopardizing the quality of my work. On average, processing time is 7-10 business days (please note: these estimates do not include shipping time). If you need your product by a certain date, please reach out to me immediately upon placing your order to see if your timeframe is feasible. I always do my best to accommodate (within reason)!

Can I request a customization?

We do custom work on a case-by-case basis depending on the request, the date it’s needed by, and our current bandwidth. Please note that custom pieces may incur additional charges.

How do I care for my jewelry?

Polymer clay is a flexible and durable material. However, the surface can be easily scratched by harder materials such as metal. Be sure to store your jewelry carefully away from other metal jewelry. Please remember that delicate metal charms and findings can be damaged by rough handling, so please handle with care and keep in mind that each piece was carefully handmade.

Makeup and other dirt can be removed from clay components by gently going over the dirty spots with soft cotton and a small amount of rubbing alcohol. Important: do not apply this cleaning technique to pieces that have been hand painted as this could potentially smudge or remove the paint.

Raw brass / gold plated components may tarnish and darken over time from exposure to water and oils but can be cleaned with a soft jewelry polishing cloth. Be sure to store jewelry away from humidity to reduce tarnish.

Polymer clay is:

• lightweight (perfect for earrings)
• It’s versatile
• The color will not fade
• A little bit of clay can go a long way

We operate off a “no-waste” business model. All jewelry is made in small batches which results in limited quantities of each item; this ensures that we only create what we can realistically sell.  All clay scraps are kept and reused.